Question 1

What is Medrunner?

Accepted Answer

Medrunner is a volunteer organization of players for the video game Star Citizen which focuses on armed search-and-rescue operations as a service to other players.

Question 2

Does Medrunner charge real money for its services?

Accepted Answer

No. We will never ask you to pay to become a client– our services are completely free. However, if players choose to do so, we do accept donations of in-game currency.

Question 3

Why does Medrunner only focus on medical gameplay?

Accepted Answer

Our vision is to become the largest and best premium rescue service in Star Citizen through providing a unique and exciting mix of medical and security gameplay. Being dedicated to this means we can focus our time on becoming the best in this field.

Question 4

Why does Medrunner use its own emergency report system outside of the game?

Accepted Answer

The in-game medical beacon system allows a player to know you are incapacitated along with your exact location, meaning you may become a victim of a pirate or hostile player. In cases where it is not a hostile player, it may be an unprepared player who will fall victim to the same dangers that injured you in the first place. With the Medrunner Emergency Dispatch system you are guaranteed a fully equipped team to be deployed within minutes, and to collect data on our operations to review our performance.

Question 5

How does Medrunner fund their operations?

Accepted Answer

Members within the organization will at times donate their own in-game currency or resources towards our efforts. Our internal Community Department also hosts regular events to play different game loops for fun and shared profit, such as the in-game special event missions. We will never prompt or ask clients using our services to pay, but if a player decides they like our experience they may donate to their rescue team as a sort of tip.

Question 6

Is Medrunner focused on roleplay?

Accepted Answer

No. Our organization provides a real and useful in-game service. Although roleplay is not something Medrunner does, we instead provide a degree of immersion for our clients without forcing our members to partake in roleplaying.

Question 7

Is Medrunner a mil-sim (military simulation) organization?

Accepted Answer

No. Our organization does not consider itself a part of the mil-sim community. However, we may appear to function as one due to our guidelines and Standard Operating Procedures in place to make sure our teams operate at an effective and uniform baseline.

Question 8

Does Medrunner advertise itself in the in-game global chat?

Accepted Answer

Our members are expected to be polite, professional, and to not spam the global chat. At a minimum our members are advised to let players know of our services and a link to our website, but no more. Medrunner will never ask for payment and will never instigate conflicts or provoke other players. If you see excessive advertising or unreasonable behavior from a member of our community, please report the incident to our Moderation Team on our Discord server.

Question 9

How do I join Medrunner?

Accepted Answer

You can apply to become part of Medrunner through the RSI organization page and following the instructions: https://robertsspaceindustries.com/orgs/Medrunner
Please join our Discord before you apply: https://discord.gg/Medrunner

Question 10

Is there an activity requirement while being a member of Medrunner?

Accepted Answer

No. Our organization does not require members to be active at all times. You may remain in Medrunner while going inactive for long periods of time. The way we operate allows any member to return and get straight into the action as if they had never left.

Question 11

Do I need to pledge for ships in order to join Medrunner?

Accepted Answer

No. While certain ships are suited for our needs, it is not required to own any of them to join Medrunner. We merely ask that you have access to Star Citizen via a game package.

Question 12

Can I join other organizations while being with Medrunner?

Accepted Answer

Yes. Although we regularly host internal events to experience the wide ranges of gameplay Star Citizen has to offer, members can join other organizations at their leisure. The only exceptions being: 
Organizations that victimize other players, such as a griefing or piracy orgs.
Other medical-focused orgs running their own service.

Question 13

Who does Medrunner rescue? What areas does Medrunner service?

Accepted Answer

Our organization will rescue all players who find themselves incapacitated, or in a state where they will soon be incapacitated (such as being stranded on a planet). 
However, we reserve the right to refuse service to players who are in the process of victimizing others, such as pirates or griefers. Medrunner responds to rescue requests in all star systems, however some areas are unreachable due to game functionality, such as instanced areas or prisons. Please see our Terms of Service for additional details.

NEED A RESCUE? CLICK HERE TO SUBMIT AN EMERGENCY REQUEST!

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